FAQ

Serena Dictionary

A/B Tests (Split Testing) refer to the process of comparing two different versions of a webpage, app, or ad to determine which one performs better in terms of specific goals like conversions, click-through rates, or user engagement. In an A/B test, two versions (A and B) are shown to different users, and their behavior is tracked to see which version produces the better outcome.

1. Direct A/B Tests: 
These tests involve making a straightforward change to a webpage or element, such as altering a CTA button from "Buy Now" to "Shop Now". The performance of both versions is tracked, and data is collected to determine which option drives more conversions.

2. Indirect A/B Tests: 
These tests focus on more subtle changes, like adjusting the color of a button or the text on a headline. The goal is to see if smaller variations have a significant impact on user behavior or engagement without drastically altering the overall user experience.

3. Advanced A/B Tests: 
These involve more complex changes, such as testing entire layouts or workflows. For example, you might test whether a simplified checkout process results in a higher conversion rate than a more detailed process. These tests often require more time and larger sample sizes but can provide deep insights into user preferences and behavior.

An applicant pool is the collection of all job applicants who have applied for a position or have been added to a company’s talent database. It is a valuable resource for recruiters, enabling them to quickly find suitable candidates for current and future job openings.

1. Building a strong talent pool:
Companies gather résumés and applications from past candidates, even if they weren’t hired, to reach out to them for future opportunities.

2. Segmenting and managing candidates:
By categorizing the applicant pool based on skills, experience, and job preferences, recruiters can quickly identify the best candidates.

3. Maintaining active relationships:
Recruiters can stay in touch with candidates through newsletters, job alerts, or personal updates to keep them engaged for future job openings.

An API (Application Programming Interface) is a set of rules and protocols that allow different software applications to communicate with each other. It acts as a bridge between systems, enabling data and functionality to be shared seamlessly without users needing direct access to the underlying code.

1. Data exchange between systems:
An API allows information to be shared between different applications, such as a website and a database or an ATS and a career site.

2. Automation and integration:
By using APIs, businesses can automate processes, such as automatically syncing job listings between a recruitment website and an external job board.

3. Expanding functionalities:
APIs enable developers to add new features to existing systems without having to rebuild them entirely, such as integrating a third-party job alert service.

An Applicant Tracking System (ATS) is a software solution that helps companies manage and streamline their hiring process. It automates application processing, maintains candidate databases, and improves recruiter efficiency.

1. Posting jobs and collecting applications:
An ATS allows businesses to easily publish job openings and receive and organize applications digitally.

2. Filtering and evaluating candidates:
The system analyzes résumés and cover letters, matches them against job requirements, and helps recruiters identify the best candidates.

3. Streamlining communication and follow-ups:
Recruiters can send automated emails, update application statuses, and efficiently follow up with candidates to ensure a smooth hiring process.

An article is a written piece of content shared on a website, blog, or platform, with the purpose of providing information, sharing opinions, or discussing a specific topic. Articles are generally more detailed than short posts and can contain in-depth information or analysis.

1. Writing an article:
An article starts with creating content such as text, images, or charts intended to explore or explain a subject in detail.

2. Publishing the article:
Once the article is written, it is published on a website, blog, or platform where users can read, share, or comment on it.

3. Engaging with the article:
The article is designed to provoke reactions, such as comments, social media interactions, or further exploration of the topic.

A blog is a regular online publication typically consisting of informal, personal, or opinionated content. Blogs are often used to share knowledge, express opinions, or spark conversations about specific topics.

1. Writing a blog post:
A blog starts with creating content that is often personal or informative, aimed at highlighting a particular topic or initiating a conversation.

2. Publishing the blog:
Once written, the blog is published on a website or platform, where it is available for readers interested in the subject.

3. Engaging with the blog:
The blog is designed to provoke responses and interaction, such as reader comments, social media discussions, or sharing the blog post.

The bounce rate is a metric that shows the percentage of visitors who leave a website after viewing only one page, without taking any further action. It helps measure how engaging or relevant your content is and indicates whether visitors find what they’re looking for when they land on your site.

1. Indicates user engagement:
A high bounce rate may suggest that visitors aren’t finding your content useful or engaging enough to explore further.

2. Helps identify weak pages:
By analyzing bounce rates per page, you can pinpoint which pages need better content, design, or calls-to-action to keep users interested.

3. Influences SEO and conversion:
Search engines may interpret high bounce rates as a signal of low relevance, which can affect your rankings and ultimately your conversion goals.

Branding is the process of creating and promoting a unique image for a company or product. It is about how people see, feel and experience your company, through logos, colors, communication and overall appearance. 

1. Developing identity: 
Branding begins with creating a clear and unique image for your company, including name, logo, colors and message you want to convey. 

2. Communication and consistency: 
It's about consistently communicating this identity through various channels, such as advertising, social media, your website and your customer service. 

3. Influencing perception: 
The goal of branding is to influence consumers' perceptions so that they recognize your brand, trust it and feel an emotional connection, which drives them to loyalty and purchase.

A call to action (CTA) is a prompt on a website or in marketing materials that encourages users to take a specific action, such as “Apply now,” “Download the guide,” or “Sign up for free.” It guides visitors toward a desired goal and is essential for driving engagement and conversions.

1. Gives direction to visitors:
A clear CTA tells users exactly what step to take next, reducing doubt and encouraging action.

2. Boosts conversion rates:
Strong, well-placed CTAs can significantly increase the number of users who complete valuable actions on your site.

3. Comes in many forms:
CTAs can be buttons, text links, banners, or even pop-ups — as long as they’re attention-grabbing and aligned with your goals.

Candidate assessment is the process in which an employer or recruiter evaluates whether an applicant is suitable for a specific position. This involves reviewing skills, experience, and personal attributes. 

1. Gather information: 
Review the candidate's resume, cover letter, and other submitted documents. 

2. Evaluate competencies: 
Analyze the candidate's skills, experience, and personal qualities through methods like interviews or tests. 

3. Make a decision: 
Determine if the candidate fits the role and company culture, and provide feedback on their suitability.

Candidate experience is the total experience an applicant has during the application process, from the first interaction to the final outcome. It includes all steps, from job search to communication to the application or interview experience. 

1. Application process: 
Candidate experience begins as soon as a candidate finds your job opening and applies, including how easy or difficult the application process is. 

2. Communication: 
It continues with communication throughout the process, such as timely feedback, clear information and respectful interactions. 

3. Outcome and aftercare: 
Finally, it includes how a candidate feels after the interview, regardless of whether they get the job, and whether they are left with positive or negative impressions of the company.

The candidate journey refers to the process a candidate undergoes from the moment they become aware of a job opening to applying and (potentially) completing the onboarding process. It is the pathway a candidate follows when discovering a company and considering a potential job, guiding them through several stages until they submit their application.

1. Awareness: 
The journey begins with awareness. This is when the candidate first comes across your organisation. This may occur through social media, job search engines such as Google for Jobs, or even out-of-home advertisements. At this point, the candidate isn’t yet interested in the specific job vacancy, but they begin to familiarise themselves with your brand and culture.

2. Consideration: 
During the consideration phase, the candidate has formed an initial impression of your organisation and begins to explore further. They visit your careers website, review available positions, read about your company culture, and look at testimonials from other employees. They assess whether your company aligns with their career aspirations.

3. Application: 
The application stage occurs when the candidate decides to apply. They click the apply button, complete the necessary details, and submit their CV and cover letter. A well-designed careers website ensures that this process is as straightforward and user-friendly as possible, preventing candidates from dropping off midway.

Candidate marketing is a strategy where companies focus on attracting, engaging, and convincing potential candidates by presenting their job openings and employer brand in an appealing way. It involves using marketing principles to attract talent. 

1. Define your audience: 
Identify your ideal candidates, such as their skills, experience, and preferences. Use this to create targeted campaigns. 

2. Create content
Develop engaging content like job descriptions, videos, and stories that highlight why your company is a great place to work. Share this on social media, job boards, and your website. 

3. Analyze and optimize: 
Track the impact of your marketing efforts (e.g., website visits or applications) and adjust your strategy to achieve better results.

Candidate segmentation is the process of dividing candidates into different groups based on shared characteristics, such as experience, skills, or interests. This helps recruiters target their search and communicate more effectively with candidates. 

1. Define criteria: 
Identify the characteristics you want to use for segmentation, such as education level, work experience, or industry. 

2. Create groups: 
Categorize candidates into specific segments based on the selected criteria, such as junior professionals, experienced managers, or IT specialists. 

3. Target effectively: 
Use the segments to offer relevant job opportunities or tailored communication, ensuring you reach the right candidates more efficiently.

A career site is a dedicated website where an organization showcases its job openings, employer branding, and hiring process. The goal is to attract potential candidates and give them a clear understanding of the company culture and career opportunities.

1. Showcase the employer brand:
Highlight what makes your company unique through employee stories, company videos, and a strong visual identity.

2. Make applying easy:
Ensure a user-friendly application process, such as a short and clear application page or even a one-click application option.

3. Offer multiple conversion options:
Not every visitor is ready to apply right away. Provide options like a job alert, a chat with a recruiter, or an invitation to an open house event.

CTR (Click-Through Rate) is a crucial metric in digital marketing that indicates the percentage of users who click on a specific link or ad compared to the total number of people who have seen it. It is often used to measure the effectiveness of online ads, email campaigns, or web pages.

1. CTR Calculation: 
CTR is calculated by dividing the number of clicks on a link or ad by the number of times the link or ad was shown, and then multiplying the result by 100 to get the percentage.

2. Why is CTR important? 
CTR helps marketers understand how well their ads, search results, or emails are performing. The higher the CTR, the more effective the message is in capturing user attention. A low CTR may indicate unclear messaging, an irrelevant target audience, or an unattractive call-to-action (CTA).

3. Optimizing CTR: 
There are various ways to improve CTR:

  • Compelling headlines and titles: Ensure that your ad or post's title grabs attention.
  • Relevance: The content must be relevant to the audience and their search intent.
  • Call-to-action (CTA): A clear and enticing CTA can encourage users to click.

Consumer expectations refer to the needs, desires, and standards that customers have regarding a product, service, or brand. These expectations are shaped by past experiences, marketing efforts, and industry trends. Companies that effectively meet consumer expectations can increase customer satisfaction and loyalty.

1. Understand your target audience:
Research what matters most to your customers through feedback, market research, or data analysis.

2. Ensure transparency and consistency:
Make clear promises about your product or service and always follow through. This builds trust with consumers.

3. Continuously innovate and improve:
Consumer expectations evolve over time. Stay responsive to feedback and adapt your offerings to remain relevant and competitive.

Content refers to all the information shared on a website or platform, such as text, images, videos, and other media. The purpose of content is to inform, entertain, or engage the user, depending on the context.

1. Creating information:
Content starts with creating text, images, videos, or other forms of media that provide valuable information to your audience.

2. Publishing on a platform:
This information is then placed on a website, blog, social media, or other digital platforms where users can view it.

3. Interaction and engagement:
Content is designed to trigger reactions, whether it's clicking, sharing, commenting, or purchasing, to establish a connection with the user and actively involve them.

A content delivery network (CDN) is a network of servers distributed across various locations that deliver website content to users from the server closest to them. It helps improve website speed, reduce latency, and handle large volumes of traffic efficiently.

1. Improves load times:
By serving content from a nearby server, a CDN reduces the distance data has to travel, making websites load faster for users.

2. Enhances reliability and performance:
CDNs can balance traffic across servers and handle spikes in visitors, keeping your site stable and responsive even under pressure.

3. Provides security benefits:
Many CDNs offer protection against DDoS attacks and include secure delivery options, helping keep your site safe.

A content management system (CMS) is a software platform that allows users to create, edit, and manage digital content on a website without needing to write code. It makes it easy for marketers, editors, and other non-developers to keep a site up-to-date and organized.

1. User-friendly content editing:
With a CMS like Serena CMS, users can effortlessly update text, upload images, and manage pages through an intuitive interface.

2. Separates content from code:
Developers handle the design and structure, while content managers work independently. In Serena CMS, that means freedom without the fuss.

3. Supports collaboration and scalability:
Multiple users can manage content, workflows, and updates at scale — whether you’re running a blog or a high-traffic career site.

Content strategy is the planning, development, and management of content to achieve specific business goals, such as attracting visitors, engaging users, or improving conversions. It ensures that every piece of content has a purpose and supports your brand’s overall mission.

1. Aligns content with business goals:
A solid content strategy ensures you're not just creating content for the sake of it, but with clear objectives — like increasing traffic or driving applications.

2. Delivers value to your audience:
By understanding what your target audience needs, you can create content that informs, inspires, or solves problems — building trust over time.

3. Works beautifully with Serena CMS:
Whether you're rolling out employer branding campaigns or managing job-related content, Serena helps bring your strategy to life with structured content, smart templates, and built-in flexibility.

Conversion refers to the process by which a visitor on a web site or platform takes a desired action, such as applying for a job. So it measures how many visitors actually become customers or candidates. 

1. Attracting visitors: 
You get people to visit your website or platform, such as through advertising, search engines, or social media. 

2. Encourage action: 
You provide visitors with a clear and attractive call-to-action, such as an application button, a form or a buy button. 

3. Complete action: 
The visitor performs the desired action, such as apply, buy, or sign up, which is considered a conversion.

The conversion rate is an important metric that indicates how many visitors to a website complete a desired action, such as filling out a form, making a purchase, or signing up for a newsletter. It is a measure of the effectiveness of a website or marketing campaign and helps to understand how well your site or campaign performs in converting visitors into action-driven users.

1. Clear calls-to-action:
Ensure your visitors know what action to take by placing prominent buttons or links.

2. Optimize user experience:
A user-friendly site with fast load times and easy navigation increases the likelihood of conversion.

3. Build trust:
Include customer reviews, guarantees, and other elements that build trust and encourage visitors to take action.

Corporate culture is the atmosphere, values and norms that prevail within an organization. It determines how employees interact with each other, what expectations there are and how decisions are made. 

1. Values and norms: 
Corporate culture includes the shared values and norms that guide employee behavior, such as cooperation, respect, or innovation. 

2. Behavior and communication: 
It influences how employees communicate with each other and with customers, and how they handle tasks and problems within the organization. 

3. Environment and work style: 
It affects the work environment, such as whether it is formal or informal, and how employees perform their work, such as flexible working or strict hierarchies.

Cost per hire (CPH) is the total cost a company incurs to hire a new employee. This includes advertising, recruitment costs, HR staff time and other related expenses. 

1. Collect all recruitment costs: 
This includes costs such as advertisements, career sites, salary of HR personnel, and any expenses to recruitment agencies. 

2. Determine the number of new employees: 
See how many new employees you hired during the period you are researching, such as within a quarter or year. 

3. Calculate the cost per hire: 
Divide the total recruiting cost by the number of new employees. This gives the average cost per hire (cost per hire), or what it costs you to hire one new employee.

A customer review is feedback from a customer about a product, service, or their overall experience with a company. It can be in the form of a written review, star rating, or verbal feedback. 

1. Collect feedback: 
Customers can provide reviews through various channels, such as online platforms, surveys, or direct interaction. 

2. Analyze: 
The feedback is reviewed to identify trends, strengths, and areas for improvement. 

3. Take action: 
Based on the review, businesses can implement changes, resolve issues, or enhance positive experiences further.

A dashboard is a clear display of important data and statistics, often in the form of graphs and tables. It helps you quickly understand performance, trends or other information so you can easily make decisions. 

1. Collection of data: 
A dashboard pulls data from various sources, such as systems, databases or applications, and collects it in one central location. 

2. Visualizing information: 
The data is translated into visual elements, such as graphs, tables and diagrams, that make the information clear and understandable. 

3. Use for decisions: 
The dashboard enables users to quickly identify trends, performance and bottlenecks so they can make informed decisions or take actions.

 Data analytics in recruitment means collecting and examining data to make better hiring decisions. It allows you to see, for example, which recruitment channels are most effective or which candidates are the best fit for a position. 

1. Collect data 
Collect relevant information, such as applicant data, performance of recruitment campaigns, time taken to fill a position, and candidate success rates. This data often comes from systems such as ATS or HR software. 

2. Analyze data 
Research and interpret the data collected using tools and techniques such as statistics, reports, and dashboards. For example: Which job posting attracts the most qualified candidates? Or which channel produces the most hires? 

3. Take action based on insights 
Use the analysis to improve recruitment processes, such as optimizing job postings, targeting campaigns to the right audiences, or adjusting the selection process for better results.

Diversity means that people from different backgrounds, such as culture, gender, age and experiences, work together in a group or organization. It's about appreciating these differences and using them as a force for better collaboration and ideas. 

1. Recognizing Differences: 
Diversity is about recognizing unique characteristics such as culture, gender, age, skills and experiences within a group or organization. This means that everyone can contribute something valuable from their own perspective. 

2. Promoting Inclusiveness: 
It is not only about recognizing differences, but also about creating an environment where everyone feels welcome, has equal opportunities and can make the most of their talents. 

3. Leveraging benefits: 
By effectively embracing diversity, organizations can benefit from a wider range of ideas, better decision-making and a stronger connection with diverse customers or audiences.

A domain name is the unique, human-readable address of a website that people type into their browser to visit it. It serves as your digital front door — the first impression users get when finding your brand online. Choosing the right domain name is a key part of building a strong online identity.

1. Makes your website findable and memorable:
A well-chosen domain name makes it easy for people to remember your site and come back to it. It reflects your brand name, tone, or purpose — which is essential for recognition and consistency.

2. Builds trust and professionalism:
A strong domain name adds credibility to your organization. It shows users they’re dealing with a serious, reliable party — especially when the domain matches your company name and looks clean and intentional.

3. Integrates smoothly with Serena:
With Serena, you can easily connect your own domain to your website, whether you're launching a recruitment platform, career site, or company blog. This ensures that your content lives at a familiar, branded web address — ready to engage the right audience from the first click.

An employer brand is the image and reputation your company has as an employer — how current, former, and potential employees perceive what it’s like to work for you. It’s the story you tell (and the feeling you create) about your company culture, values, and employee experience.

1. Attracts the right talent:
A strong employer brand helps you stand out in a crowded job market. It communicates what makes your organization unique and why someone should choose you over another employer.

2. Builds trust and loyalty:
When your employer brand is authentic and consistent, it creates a sense of belonging for current employees and makes potential hires feel confident about joining your team.

3. Comes to life with Serena:
Want to showcase your culture, success stories, team events, or growth opportunities? Serena gives you the tools to turn your employer brand into a digital experience — from inspiring career pages to personalized content for different audiences.

Employer Branding is the image you project as an employer to be attractive to (future) employees. It shows why your company is a nice place to work, such as good working atmosphere, opportunities to grow and special benefits. 

1. Create a strong employer brand
Identify what makes your organization unique as an employer, such as company culture, values, benefits and growth opportunities. Make sure these aspects are consistently highlighted in your communications. 

2. Communicate your brand externally: 
Use channels such as career sites, social media and job postings to show potential employees what your organization has to offer. Also have current employees share their experiences to paint an authentic picture. 

3. Maintain and enhance your reputation: 
Collect feedback from employees and candidates to learn what is going well and where improvement is needed. Adjust your strategy to stay relevant and be an attractive employer.

Employer identity refers to the image and core values a company projects as an employer. It shapes how (potential) employees perceive the organization and influences its attractiveness as a workplace. A strong employer identity helps attract, engage, and retain top talent.

1. Define and communicate your core values:
Clearly establish what your company stands for and what makes it unique as an employer.

2. Build a consistent employer brand:
Reflect your employer identity in your career site, job descriptions, and internal communications to present an authentic and appealing image.

3. Listen to employees and continuously improve:
Employees are at the heart of your employer identity. Gather feedback regularly and refine your strategy to maintain a positive and strong company culture.

An Employer of Record (EOR) is an outside party that becomes the legal employer of an employee while the work is actually performed for another company. This means the EOR is responsible for administrative matters such as salary payments, taxes and employment contracts. 

1. Legal employer: 
An Employer of Record (EOR) assumes legal responsibility for an employee, including drafting the employment contract and complying with labor laws. 

2. Administration and benefits: 
The EOR manages administrative tasks such as salary payments, tax deductions, social security contributions and provides benefits such as insurance and pensions. 

3. Employee works for other company: 
Although the ERA is the legal employer, the employee works for the company that hired them, and performs the work according to the agreements with that company. 

An Employer Value Proposition (EVP) is the total package of benefits and values a company offers to its employees. It highlights why employees should choose and stay with a specific company. 

1. Values and benefits: 
The EVP describes the unique benefits an organization offers, such as salary, benefits, company culture, advancement opportunities and work-life balance. 

2. Attractiveness: 
It answers why potential employees would want to work for this company and what motivates them to join. 

3. Retention and Engagement: 
A strong EVP not only helps attract talent, but also helps retain employees by showing them why it is valuable to continue working at the organization.  

Employment conditions refer to the terms and agreements between an employer and an employee regarding the conditions under which work is performed. These conditions are typically outlined in an employment contract, collective labor agreement (CLA), or company policies. They cover not only salary but also aspects such as leave, working hours, and additional benefits.

1. Primary employment conditions:
These include fundamental aspects like salary, contract duration, working hours, and paid leave, often regulated by law or labor agreements.

2. Secondary employment conditions:
These refer to additional benefits such as travel reimbursements, pension plans, remote work options, training budgets, and performance bonuses. These vary from company to company.

3. Tertiary employment conditions:
These are more intangible benefits that enhance job satisfaction and well-being, such as a positive work environment, career growth opportunities, team outings, or a good work-life balance.

Flexible workers are employees without a permanent contract who work on a temporary or variable basis. They may be employed on-call, through an agency, or as freelancers.

1. More flexibility for employers:
Companies can quickly adapt to changing demands by hiring flexible workers when needed.

2. Freedom for workers:
Flexible workers can choose their own hours and assignments, allowing for a better work-life balance.

3. Common in various industries:
Sectors like hospitality, healthcare, logistics, and IT often rely on flexible workforce solutions.

The footer is the bottom section of a website that typically contains important information and navigation links. It helps visitors quickly access key pages and contact details.

1. Structure and clarity:
Include links to frequently used pages such as the contact page, privacy policy, and terms & conditions.

2. Strengthen your brand:
Use the footer to display your company details, logo, and social media links.

3. SEO and usability:
A well-structured footer enhances user experience and helps search engines index your website more effectively.

A funnel (or funnel) is a model that describes the steps a customer or candidate goes through, from initial contact to final action. It helps companies understand how to effectively attract and convert prospects. 

1. Definition: 
A funnel is a visual model that shows the different stages a prospect or candidate goes through, from initial contact to final action, such as a purchase or job application. 

2. Phases: 
The funnel is usually divided into phases such as awareness, consideration and decision-making. Each of these phases represents a step the customer or candidate makes in the journey to the desired action. 

3. Purpose: 
The purpose of a funnel is to understand the behavior of customers or candidates so that companies can effectively guide and encourage them to move on to the next step in the process.

A header is the top section of a web page, often visible on every page of a website. It contains key elements such as the logo, navigation bar, and contact details. 

1. Visual Identity: 
The header displays the website's logo and name, helping visitors immediately recognize where they are.

2. Navigation: 
It includes a menu or buttons that guide visitors quickly to important sections of the site, such as "Home," "About Us," or "Contact." 

3. Functionality: 
The header may also feature additional tools, like a search bar, language selection, or links to social media. 

Integration involves combining different components into a unified whole. It ensures that systems, processes, or people collaborate seamlessly. 

1. Identify Components: 
Determine which systems, processes, or teams need to interact. For example, connecting different software programs to share data. 

2. Link and Connect: 
Establish a technical or organizational connection, such as configuring an API or implementing a shared workflow

3. Test and Optimize: 
Verify that everything functions smoothly and make improvements as needed to ensure effective and error-free collaboration. 

An interface is the connection point where two systems, devices, or people interact. It allows them to communicate or work together easily. 

1. Identify the connection point: 
Determine what needs to interact—this could be between software, hardware, or a user and a device (e.g., a touchscreen or an app menu). 

2. Define how interaction happens: 
Specify the rules, design, or protocols that enable the interaction (e.g., a button that submits a form or an API for data sharing). 

3. Enable smooth communication: 
Ensure the interface works efficiently, is easy to use, and facilitates seamless interaction between the connected elements.

A job alert is a notification that informs job seekers when new vacancies matching their interests become available. It’s a powerful way to keep potential candidates engaged and bring them back to your site at just the right moment.

1. Keeps candidates in the loop:
Job alerts make it easy for users to stay updated without constantly checking your website. They get relevant openings straight to their inbox based on their selected preferences.

2. Boosts return traffic and engagement:
Regular, personalized alerts remind users of your employer brand and increase the chances they’ll apply when the right role appears.

3. Fully supported by Serena:
With Serena CMS, you can integrate smart job alert features that match candidates with vacancies in real time — helping recruiters stay top of mind while giving job seekers a personalized, helpful experience.

A job application process is the step-by-step procedure a candidate goes through when applying for a position within an organization. This includes everything from submitting an application to receiving a final decision. A well-structured and transparent application process improves the candidate experience and increases the chances of attracting top talent.

1. Application submission:
A candidate submits their application via an online form, email, or other channels. This typically includes a resume, cover letter, and any required documents.

2. Selection and interviews:
The company reviews applications and invites suitable candidates for an initial interview (via phone or in person), followed by additional interviews or assessments if needed.

3. Job offer and onboarding:
After the final selection, the chosen candidate receives a job offer. Once accepted, the onboarding process begins to smoothly integrate the new hire into the company

A job board is a website or platform where employers post job openings and job seekers search and apply for those jobs. It acts as a digital marketplace for employment opportunities and plays a central role in the recruitment process. Job boards can be general or industry-specific, and help bridge the gap between companies looking for talent and individuals seeking new career opportunities.

1. Easy job posting for employers:
Job boards allow employers to quickly publish vacancies, often with tools to target specific audiences or industries.

2. Search and filter options for job seekers:
Candidates can easily find relevant jobs using filters such as location, job type, or salary range, improving their experience and success rate.

3. Increase visibility and reach:
Job boards often attract high traffic from motivated job seekers, giving employers greater exposure and more chances to find the right match.

A job description is a detailed outline of a job vacancy. It provides potential candidates with insight into the role’s tasks, responsibilities, and requirements.

1. Clear role definition:
Describe the key duties and responsibilities so candidates understand what is expected.

2. Required skills and experience:
List the necessary qualifications, technical abilities, and soft skills needed for the job.

3. Engaging and compelling:
Use an appealing tone and highlight what makes the job and company unique to attract the right candidates.

Job matching is the process of pairing the right candidate with the right job. It ensures that a person's skills and qualities align with the requirements and needs of a role. 

1. Analyze the employer’s needs: 
Identify the requirements and qualifications of the job. 

2. Evaluate the candidate’s profile: 
Assess the skills, experience, and preferences of potential candidates. 

3. Create the perfect match: 
Pair the candidate with the role that best fits their profile, ensuring success for both parties.

A job vacancy is an open position within a company that needs to be filled. It represents an opportunity for job seekers and a key part of the recruitment process for employers. Every vacancy is a moment to connect the right talent with the right role.

1. Provides clear information about the role:
A well-written job vacancy outlines the responsibilities, requirements, and benefits — giving candidates the info they need to decide if it’s a match.

2. Strengthens your employer brand:
Every vacancy is a chance to show off what makes your organization special: your culture, mission, and what it’s like to be part of your team.

3. Easily managed in Serena:
With Serena CMS, you can create, update, and publish job vacancies effortlessly — whether you're managing a handful of roles or hundreds. Thanks to smart templates and structured fields, every vacancy stays consistent, clear, and on-brand.

 

The labor market is the space where labor supply and demand meet. Employers seek employees to fill open positions, while job seekers look for opportunities that match their skills and preferences. The job market can fluctuate based on economic conditions, industry trends, and employment shifts.

1. Supply and demand for jobs:
Employers offer job openings, and job seekers try to fill them. A tight job market occurs when there are many vacancies but few candidates, whereas a loose job market has more job seekers than available positions.

2. Trends and developments:
The job market constantly evolves due to factors like automation, globalization, and economic shifts, which influence the demand for specific skills and professions.

3. Impact of employers and job seekers:
Employers can shape the job market through salaries, benefits, and hiring strategies, while job seekers can increase their chances by gaining experience, education, and networking.

Link building is the process of acquiring hyperlinks from other websites to your own, with the goal of improving search engine visibility and driving traffic. It’s a key part of any effective SEO strategy and helps search engines understand that your content is trustworthy and relevant.

1. Boosts search engine rankings:
Quality backlinks signal authority to search engines, increasing your chances of ranking higher for important keywords.

2. Generates referral traffic:
Links from other websites can bring in visitors who are already interested in your topic, service, or industry — increasing both reach and relevance.

3. Focuses on quality over quantity:
Earning a few links from respected, topic-relevant websites is far more valuable than collecting lots of low-quality links. It's all about building a strong and natural link profile over time.

Long-tail keywords are longer, more specific search phrases that typically have lower search volume but a higher conversion potential. They are crucial for SEO as they better match user intent.

1. Attract more targeted traffic:
By focusing on specific search queries, you reach users who are looking for exactly what you offer.

2. Less competition, more opportunities:
Since these keywords are more niche, there is often lower competition, making it easier to rank higher.

3. Higher conversion rates:
Users searching with long-tail keywords often have a clearer intent to buy or take action, increasing the likelihood of conversion.

Manual screening is the process where a recruiter or HR professional manually reviews applications, resumes, and other candidate information to determine if someone is suitable for a role. This is done without automated systems. 

1. Review resumes and cover letters: 
The recruiter examines documents to assess skills, experience, and qualifications. 

2. Evaluate suitability: 
Compare the information in the resume with the job requirements, such as education, work experience, and specific skills. 

3. Make a selection: 
Candidates who meet the criteria are invited to proceed to the next step, such as an interview.

A meta description is a short summary of a web page’s content that appears below the page title in search engine results. It gives users a quick preview of what to expect and plays a key role in convincing them to click.

1. Improves click-through rates (CTR):
A clear and compelling meta description can make your result stand out and attract more clicks — even if you're not in the top position.

2. Summarizes content effectively:
It should reflect what the page is about, using relevant keywords and a tone that matches your brand or message.

3. Doesn’t directly impact rankings, but still matters:
While meta descriptions aren’t a direct ranking factor, they influence user behavior — which can indirectly affect your SEO performance.

Meta data is information about a webpage that isn’t visible to users but provides important context to search engines and other systems. It includes details like the page title, description, keywords, and author, and helps search engines understand the content of the page.

1. Supports SEO optimization:
Properly structured meta data (like meta descriptions, titles, and keywords) can help search engines index your page correctly and rank it higher for relevant search queries.

2. Helps with social sharing:
Meta data can also include Open Graph tags and Twitter Cards, which control how your content looks when shared on social media platforms — ensuring a polished presentation.

3. Essential for content organization:
Meta data helps you organize and categorize content effectively, making it easier for both users and search engines to navigate your site.

A company’s mission defines its purpose and reason for existence. It guides the strategy and daily operations while inspiring employees and stakeholders.

1. Purpose and core values:
The mission explains why the company exists and what values it upholds. This includes the impact the organization aims to have on customers, employees, and society.

2. Direction and motivation:
A clear mission helps employees identify with the organization and motivates them to contribute to business objectives. It serves as a guiding principle for decision-making and strategy.

3. Connection and recognition:
The mission communicates a clear message to both internal and external stakeholders. A strong mission helps attract customers and talent who resonate with the company’s values and goals.

Networking is the process of building and maintaining relationships with others to exchange information, advice, or opportunities. It can occur informally (among friends or colleagues) or professionally (at events or online platforms like LinkedIn). 

1. Establish connections: 
Actively meet new people through events, social media, or personal introductions. 

2. Maintain relationships: 
Stay in touch by communicating regularly, such as through emails, messages, or meetings. 

3. Leverage opportunities: 
Share information, seek advice, or take advantage of mutual opportunities like collaborations or career advancements.

Onboarding is the process of introducing new employees to an organization, its culture, and their role. The goal is to make them feel comfortable and help them become productive quickly and effectively. 

1. Preparation: 
Ensure all resources (like equipment and login details) are ready and send a welcome message with key information. 

2. Introduction: 
Introduce the employee to colleagues, company culture, policies, and procedures, often through an orientation day or guides. 

3. Guidance and support: 
Provide training, feedback, and assistance to help the new employee succeed and become familiar with their responsibilities.

Onboarding software is a digital tool that helps companies onboard new employees smoothly and efficiently. It streamlines processes like documentation, training, and communication. 

1. Centralizing processes: 
The software consolidates tasks, documents, and information in one platform, such as contracts and company policies. 

2. Automating tasks: 
It automates repetitive actions like sending welcome emails and reminders for training. 

3. Enhancing the experience: 
With interactive modules, clear deadlines, and a user-friendly interface, onboarding software ensures a positive start for new employees.

An online application form is a digital tool that allows candidates to submit their details, resume, and cover letter when applying for a job. It streamlines the application process for both the candidate and the company. 

1. Collecting information: 
The form gathers essential details, such as personal data, work experience, and education. 

2. Simplifying submission: 
Candidates can easily upload their resume and answer questions via a user-friendly interface

3. Automating processing: 
Submitted information is directly stored in a system, like an ATS, enabling recruiters to quickly analyze and follow up on applications.

Outside recruitment agencies are companies that help organizations find suitable staff. They do this by posting job openings, screening candidates and supporting the selection of new employees. 

1. Recruitment agencies search for candidates: 
External recruitment agencies post job openings and actively search for suitable candidates, often within their network or through various platforms. 

2. Screening and selection: 
They conduct the selection process, including reviewing resumes, interviews and reference checks to find the best candidates. 

3. Hiring support: 
They help candidates through the application process and can also handle negotiations for benefits and contracts.        

A page refers to a single document or screen on a website or platform that contains specific content, such as text, images, or other media. Pages are typically designed to serve a specific purpose, such as providing information, offering services, or facilitating user interaction.

1. Creating a page:
A page begins with creating specific content, whether it’s text, images, videos, or other media, designed to convey a particular message or offer a service.

2. Placing the page on a platform:
Once the content is created, the page is added to a website or platform, where users can access it through navigation or direct links.

3. User interaction with the page:
The page is designed to allow users to interact, whether it’s by reading information, clicking links, filling out forms, or completing other actions based on the page’s goal.

The page layout refers to how elements are positioned and organized on a web page, such as text, images, buttons, and other components.

1. Structure the content:
Place key information at the top and use columns and sections to clearly organize the content. 

2. Use of visual hierarchy:
Apply different font sizes and colors to attract the visitor’s attention to the most important parts of the page.

3. Responsive design:
Ensure that the layout works well on different devices, such as smartphones, tablets, and desktops.

Performance management is the process of monitoring and improving how employees work to achieve company goals. It ensures that everyone knows their responsibilities and grows in their role. 

1. Set clear goals: 
Define expectations and objectives for employees, aligned with the organization’s vision. 

2. Monitor progress: 
Regularly check performance through reviews, feedback, and data to see if goals are being met. 

3.. Provide support and adjust: 
Offer training, tools, or feedback to help employees improve and make necessary adjustments to goals or strategies.

A permalink is a permanent link to a specific page or blog post on a website. It doesn’t change and makes it easy to share or revisit a particular page. 

1. Create a unique URL: 
Set up a short, descriptive URL that directly leads to a specific page, such as www.yoursite.com/blog/permalink. 

2. Use it for navigation and sharing: 
Share the permalink to guide visitors directly to the right content or for internal linking. 

3. Keep it consistent: 
Ensure the permalink remains unchanged so the link always stays active and functional.

A pop-up is a small window that suddenly appears on a website to draw attention to a message or feature. It is often used for promotions, notifications, or collecting data like email addresses. 

1. Set a trigger: 
Define when the pop-up appears, such as on page load, after a certain time, or when the user tries to exit the site. 

2. Show relevant content
Add a clear and compelling message, like a promotion, sign-up form, or announcement. 

3. Provide a close option: 
Ensure users can easily close the pop-up to maintain a positive user experience.

Pre-screening is an initial selection process where potential candidates are evaluated before moving forward in the hiring process. It helps employers quickly determine if a candidate meets the basic requirements for a position. 

1. Set criteria: 
Define clear requirements such as experience, education, or specific skills that candidates need to meet.

2. Apply screening methods: 
Use tools like questionnaires, tests, or phone interviews to assess if candidates meet the criteria. 

3. Select suitable candidates: 
Identify the most promising candidates to proceed to the next interview stage or more detailed evaluation.

A recruiter is a professional who specializes in finding, selecting, and attracting talent for open positions within an organization. They act as a bridge between employers and candidates. 

1. Understand the job requirements: 
The recruiter analyzes the company's needs and creates a clear profile of the ideal candidate. 

2. Search for candidates: 
They use platforms like LinkedIn, job boards, or their network to find suitable candidates. 

3. Screen and interview: 
Candidates are assessed based on their skills, experience, and suitability for the role before being introduced to the employer.

Recruitment is the process of finding, attracting, and selecting talented individuals to fill open positions within an organization. It’s a key part of workforce management that helps companies grow and remain successful. 

1. Job analysis and planning: 
The company identifies open roles, defines the required skills, and develops a recruitment strategy

2. Attracting candidates: 
Utilizing channels such as job boards, social media, and career sites to draw in applicants. 

3. Selection and hiring: 
Suitable candidates are screened, interviewed, and hired.

Recruitment automation involves using technology and software to automate parts of the hiring process, such as candidate screening, tracking, and communication. It helps recruiters save time while making the process more efficient and consistent. 

1. Data collection and management: 
Candidate information is automatically stored in an Applicant Tracking System (ATS) and sorted based on criteria like experience and skills. 

2. Streamlining communication: 
Automated emails, invitations, and acknowledgments ensure quick and consistent communication with candidates. 

3. Analyzing and optimizing: 
Reports and data insights provide recruiters with performance metrics, such as applicant sources or time-to-hire, enabling strategy improvement.

Recruitment campaigns are organized, strategic efforts designed to attract new employees. They are often carried out across multiple channels to reach the right candidates.

1.    Set goals: 
Define the specific roles to be filled and the target audience to reach.

2.    Create materials: 
Develop attractive job postings, ads, and promotional content that highlight the benefits of working at the company.

3.    Launch & monitor: 
Implement the campaign through social media, job boards, and other channels, then track the response and adjust the campaign as needed.

A recruitment method is the approach an organization uses to find and attract new employees. This can range from traditional ads to modern digital campaigns.

1.    Select the method: 
Choose the best way to reach candidates, such as job boards, social media, headhunters, or internal referrals.

2.    Carry out activities: 
Publish job postings, host events, or leverage networks to find candidates.

3.    Selection process: 
Review applications, conduct interviews, and select the right candidate for the role.

Recruitment needs refer to the demand for new employees within an organization, driven by growth, replacement, or strategic goals.

1.    Analyze: 
Identify which roles need to be filled and why (e.g., expansion, replacement).

2.    Plan: 
Develop a recruitment strategy, including target audience, recruitment channels, and selection criteria.

3.    Execute: 
Start the recruitment process, including job postings, candidate selection, and interviews.

The recruitment process is the series of steps an organization takes to attract, evaluate, and hire new employees. It ensures that the right talent is found for the right roles, and helps build a strong, effective team.

1. Attracts candidates:
The process begins by advertising open positions through job boards, social media, or internal channels, aiming to get the attention of qualified individuals.

2. Screens and evaluates candidates:
After receiving applications, employers screen resumes, conduct interviews, and assess candidates’ skills and fit for the company culture.

3. Offers the position and onboard:
Once the best candidate is chosen, the offer is extended, and the onboarding process begins to help the new hire integrate smoothly into the organization.

A recruitment strategy is a well-thought-out plan that helps an organization attract, select, and retain top talent. It focuses on finding the right candidates, optimizing the application process, and strengthening employer branding.

1. Define your target audience:
Analyze who your ideal candidates are and identify the best channels to reach them (e.g., social media, job boards, or referrals).

2. Build a strong employer brand:
Ensure your company is appealing to potential employees by developing a clear employer identity and an authentic brand story.

3. Streamline the application process:
Make applying as simple and accessible as possible, with a mobile-friendly career site and fast, transparent communication with candidates.

A redirect is an automatic process that takes a user from one web page to another. For example, it’s used when a link no longer works, directing visitors to a new page.

1.    Request: 
A user clicks on a link or types a URL.

2.    Redirect: 
The server detects that the original page is unavailable and automatically redirects the user to another page.

3.    New Page: 
The user is taken to the correct (new) page without needing to do anything manually

Responsive design ensures that a website adjusts automatically to the screen size of the device being used, such as a computer, tablet, or smartphone, making it user-friendly on all devices.

1.    Flexible layout: 
The website uses dynamic proportions instead of fixed sizes.

2.    Media queries: 
The website adapts based on screen size, resolution, and orientation.

3.    Adjustable elements: 
Texts, images, and buttons automatically scale or reposition for optimal viewing and usability.

A resume database is a collection of CVs that employers and recruiters can search to find qualified candidates for job openings. It streamlines and enhances the hiring process.

1. Quickly find talent:
Employers can search for candidates based on skills, experience, and location.

2. Active and passive candidates:
Recruiters can reach out to both job seekers actively applying and professionals open to new opportunities.

3. More efficient hiring process:
With filters and search functions, recruiters can quickly identify the right match without manually reviewing hundreds of resumes.

Rich snippets are enhanced search results that display additional information beyond the standard title, URL, and meta description. They use structured data to showcase details like reviews, prices, or events directly in search results.

1. Stand out in search results:
Visual elements like star ratings or images make your listing more eye-catching.

2. Increase click-through rate (CTR):
Users are more likely to click on a result that provides useful extra details.

3. Utilize structured data:
Implementing schema markup helps search engines better understand and present your content.

SEO (Search Engine Optimization) is the practice of optimizing a website to improve its visibility in search engine results, with the goal of attracting more organic (non-paid) traffic. It involves making both on-page and off-page adjustments to ensure a site ranks higher for relevant keywords.

1. Improves search engine rankings:
By optimizing content, keywords, and technical elements like site speed and mobile-friendliness, SEO helps your site appear higher in search results, making it easier for potential visitors to find you.

2. Enhances user experience:
SEO isn't just about pleasing search engines; it's also about making your website user-friendly, with fast load times, clear navigation, and valuable content.

3. Builds long-term traffic:
Unlike paid ads, SEO provides long-term results. Consistently optimizing your website can bring in steady, organic traffic over time, helping your site remain competitive in search rankings.

SEO Snippets are short, optimized previews of web pages that appear in search results. They help search engines and users quickly understand what a page is about and play a crucial role in improving visibility and click-through rate (CTR).

1. What are SEO Snippets?:

SEO Snippets are the descriptions and titles displayed in search results. They can be standard or enriched with additional information such as reviews, prices, or frequently asked questions (FAQ).

2. Why are SEO Snippets important?:

  • Better visibility: Featured snippets often appear at the top of search results (position zero).
  • Higher CTR: A well-optimized snippet grabs attention and increases the likelihood of users clicking through.
  • Improved user experience: Snippets provide immediate answers, enhancing the search experience.

3. How to optimize SEO Snippets?:

  • Use structured data (Schema Markup) to help search engines better understand your content.
  • Ensure a clear and compelling meta title and meta description.
  • Utilize bullet points or FAQ sections to increase the chance of earning a featured snippet.

Social media integration refers to the use of social media platforms on your website so visitors can easily share content or follow you.

1. Add sharing buttons:
Ensure visitors can easily share content through platforms like Facebook, Twitter, and LinkedIn.

2. Embed social media feeds:
Integrate feeds from your social media accounts so visitors can follow your updates in real-time.

3. Use social proof:
Show testimonials or reviews based on social media to build credibility.

A soft conversion refers to an action that a visitor takes but doesn’t immediately lead to an application or sale. This could include asking for more information or signing up for a newsletter.

1. Identify soft conversion:
Soft conversions are actions that encourage further engagement without directly completing the main goal, such as signing up for job alerts.

2. Encourage soft conversions:
By offering additional information, invitations to events, or jobalerts, you increase the chances that a visitor will engage further.

3. Follow up on soft conversions:
After a soft conversion, follow-up actions can be taken, like sending targeted communication or further offers to guide the visitor towards a hard conversion.

An SSL certificate ensures a secure connection between the website and the user, which is especially important for protecting data.

1. Obtain an SSL certificate:
Request an SSL certificate from your hosting provider to ensure a secure connection.

2. Implement HTTPS on your website:
Make sure your website URL starts with "https://" to indicate that the connection is secure.

3. Regularly check your SSL certificate:
Monitor the expiration date of your SSL certificate and renew it on time to keep your website secure.

A tag is a label or keyword used to categorize and make content more searchable, such as on websites, blogs, or social media.

1.    Add: 
Assign relevant tags to an article, video, or post to describe it.

2.    Organize: 
Tags group related content together, making it easier for users and search engines to find.

3.    Search & filter: 
Users can click on a tag or search for it to view all content tagged with the same term.

Talent acquisition is the process of attracting, recruiting, and hiring the best candidates for your organization. It's about more than just filling open positions—it’s about building a strong, sustainable talent pipeline that aligns with your company’s long-term goals.

1. Identifying top talent:
Talent acquisition involves sourcing the right candidates through various channels like job boards, social media, and recruitment agencies to ensure you attract people who match your company’s needs.

2. Enhancing employer branding:
By promoting a positive company culture and showcasing employee benefits and testimonials, talent acquisition helps position your organization as an attractive place to work.

3. Optimizing the hiring process:
From screening candidates to conducting interviews and assessments, talent acquisition ensures that you select the right individuals who fit the role and align with your company values, ensuring long-term success.

The target audience refers to the specific group of people or organizations that a company aims to reach with its products, services, or message. A well-defined target audience helps in tailoring marketing, communication, and business strategies.

1. Characteristics and needs
The target audience is identified based on demographic, geographic, psychographic, and behavioral factors. This includes age, location, interests, purchasing behavior, and specific needs that the company aims to fulfill.

2. Relevance and appeal
Defining a clear target audience allows a company to tailor its messaging and offerings effectively. This increases engagement and conversion rates, as communication aligns with the expectations and desires of the audience.

3. Growth and loyalty:
Understanding the target audience helps build long-term relationships and customer loyalty. By responding to changing needs and feedback, a company can continuously improve its offerings and expand its reach.

A theme is the design or visual style of a website, blog, or platform. It defines the layout, color scheme, typography, and other visual elements that influence the overall look of the site. A well-chosen theme ensures a user-friendly and appealing experience for visitors.

1. Choosing a theme:
A theme is selected based on the website's purpose and appearance, considering the target audience and the message the website wants to convey.

2. Customizing the theme:
After selecting a theme, it can be customized to reflect the website’s branding and specific needs, such as changing colors, adding logos, or editing the layout.

3. Applying the theme:
The chosen and customized theme is applied to the website, ensuring a consistent visual style and user experience, which gives a more professional and pleasant impression.

A traditional recruitment method refers to classic ways of hiring new employees, often without the use of digital tools. These methods are still widely used, especially in industries where personal contact and direct interaction are crucial.

1. Posting job ads in newspapers and magazines:
Companies advertise job openings in print media to reach a broad audience.

2. Networking and referrals:
Employers rely on personal recommendations and word-of-mouth to find suitable candidates.

3. Recruitment via staffing and employment agencies:
External agencies assist businesses in finding qualified candidates through their networks and databases.

Usability refers to how easy and efficient a product, system, or service is for its users to interact with. It's all about making sure users can accomplish their goals with minimal effort and frustration.

1. Evaluate usability:
By conducting user tests and gathering feedback, you can assess the usability of the site and identify areas that need improvement.

2. Optimize for simplicity:
Ensure the website is easy to navigate with clear instructions and a logical layout.

3. Monitor user experience:
Continue to track usability by collecting ongoing feedback and performance data.

User Interface (UI) refers to the space where interactions between humans and machines occur. It’s the part of the product that users interact with, including the design of screens, buttons, icons, and other elements that help users navigate and use the system.

1. Visual design:
UI is all about the look and feel of a product. It involves the layout, colors, fonts, and graphics that make the interface visually appealing and easy to navigate.

2. Interaction design:
This focuses on how users interact with the system, ensuring that the UI elements are responsive, intuitive, and provide clear feedback for user actions.

3. Consistency:
A good UI maintains consistency across the product, ensuring that users can predict the behavior of elements and navigate without confusion, making the overall experience smoother.

User Experience (UX) refers to the overall experience a user has when interacting with a product, system, or service. It encompasses every aspect of the user's interaction, from the ease of use to the emotional response a user has during and after using the product.

1. Usability:
UX focuses on making sure a product is easy to use, intuitive, and efficient. This means designing interfaces that allow users to complete tasks with minimal effort and frustration.

2. Accessibility:
UX also considers whether a product is accessible to all users, including those with disabilities. This includes designing with different needs in mind, like providing keyboard shortcuts, screen reader support, and easy navigation.

3. Emotional impact:
UX isn’t just about function; it’s also about how a product makes users feel. A great UX design leaves users feeling satisfied, confident, and engaged, which leads to higher retention and loyalty.

Visitor analysis involves studying the behavior of visitors on your website to gain insights into their interactions and preferences.

1. Collect data:
Use tools like Google Analytics to collect visitor data such as the number of visitors, time spent on the site, and which pages they visit.

2. Analyze behavior:
Look at which pages are performing well and which are not, as well as the conversions taking place, to understand what works and what doesn’t.

3. Adjust the strategy:
Based on the analysis, improvements can be made, such as adjusting website layout, content, or the call-to-action.

Web Hosting is a service that allows individuals or organizations to make their website accessible on the internet. Essentially, it involves renting or buying space on a server where your website's files and data are stored, so people can access it online.

1. Storing website files:
Web hosting providers store all the files that make up your website—such as HTML files, images, and scripts—on a server. This makes it possible for users to visit your site by entering your domain name in their browser.

2. Server resources:
Web hosting services provide the necessary resources for your website to run smoothly, including bandwidth (data transfer speed), storage space, and security measures. The more resources you need, the more powerful the hosting plan you'll require.

3. Types of hosting:
There are different types of hosting options available, such as shared hosting (multiple websites share the same server), VPS hosting (virtual private server for more control), and dedicated hosting (a full server just for your website), each offering different levels of performance and cost.

Website Analysis is the process of evaluating and assessing the performance, structure, and functionality of a website. The goal is to identify areas for improvement to optimize the user experience, enhance site performance, and ensure better search engine rankings.

1. Performance assessment:
Website analysis includes checking how quickly the website loads, its uptime, and overall responsiveness. Slow loading times or frequent downtime can negatively impact user experience and SEO rankings.

2. SEO evaluation:
Analyzing the website’s SEO performance involves reviewing factors like keyword optimization, meta tags, content structure, linkbuilding, and mobile-friendliness. This helps identify opportunities to improve organic search rankings.

3. User experience (UX) review:
The analysis also looks at how users interact with the website. Are navigation elements intuitive? Is the design visually appealing? A thorough UX analysis ensures the site is easy to use and provides a positive experience for visitors.

A widget is a small, interactive application or tool embedded in a website or app that offers specific features like a calendar, weather forecast, or social media feed.

1.    Integrate: 
The widget is added to a website or app through a snippet of code or built-in tool.

2.    Interaction: 
Users interact with the widget, such as entering data or clicking buttons.

3.    Display & action: 
The widget displays results or performs an action based on the interaction, such as showing live data or executing a search.

The work environment encompasses all physical, social, and cultural aspects of the place where employees perform their tasks. It plays a crucial role in productivity, well-being, and employee satisfaction.

1. Physical and social aspects
The work environment includes both the physical space (such as the office, remote work options, ergonomic workstations) and the social dynamics (collaboration, communication, corporate culture, and leadership style).

2. Impact on motivation and performance
A well-designed work environment contributes to employee engagement and motivation. This can be achieved through an inspiring workspace, technological support, and an inclusive company culture that encourages employees to reach their full potential.

3. Well-being and retention:
A healthy work environment reduces stress, promotes a good work-life balance, and strengthens employee engagement. This not only helps attract new talent but also retains employees in the long run.

Workflows are standardized processes that define the sequence of tasks and activities within an organization. They help ensure that tasks are handled efficiently and in a structured manner.

1.    Define: 
Identify which tasks or steps are needed to achieve a goal, such as an approval process or customer processing.

2.    Automate (if possible): 
Use tools or software to streamline tasks and ensure they follow the pre-defined steps automatically.

3.    Monitor & optimize: 
Track the process, evaluate its efficiency, and adjust the workflow to improve or speed up the process.

Starten met Serena

Als je vragen hebt over Serena kan je terecht bij een van onze partners. Zij kunnen jou helpen met het maken van jouw recruitment website. Je vind al onze partners hier

Per domain name.

If you have any questions about Serena, please get in touch with one of our partners. They’ll assist you in creating your recruitment website. You can find all our partners here!

Yes, Serena can distribute job postings to job boards or multiposters via a feed, which you can configure yourself. More details can be found in the Serena manual.

Serena also allows you to share vacancies on social media channels or display your social media content directly on your recruitment website.

Yes, Serena is already integrated with the most widely used ATSs. Here are the ATS systems Serena currently supports:

  • Connexys
  • Salesforce
  • Bullhorn
  • Carerix
  • HR Office
  • Easyflex
  • Talentsoft
  • Tigris
  • Otys
  • Ubeeo
  • Easycruit
  • Recruitee
  • SmartRecruiters
  • SAP Success Factors
  • AFAS
  • Emply
  • RecruitNow
  • MuleSoft
  • HireServe
  • Workday
  • Broadbean
  • Homerun
  • Motion Recruit
  • Tangram
  • Nocore
  • Skyliner
  • Harbour
  • Mysolution

No, you don't need to be a designer or developer to use Serena.

Serena offers several themes that you can easily customise using the appearance module. The page builder allows you to create your pages with a simple drag-and-drop interface.

If you need additional assistance, we provide an online multilingual manual, a support team you can contact, or you can choose one of our partners who specialise in customising and managing Serena websites.

No, you don’t need programming skills to work with Serena. You can customise all the styling and content on your Serena website without writing any code, allowing you to create your unique recruitment website.

If you are a tech specialist, you can still work with Serena and have the option to add or modify HTML or override CSS styling in the code. The choice is entirely yours!

No, you don’t need to download anything to use Serena. Serena is a SaaS platform available online, meaning our development team can roll out updates on the back end for all users without the need to purchase new versions. We are continuously investing in the further development of Serena, focusing on security, stability, and usability.

First, get a Serena license through one of our partners. To implement your own look and feel, it is nice if you have a logo file, color codes of your corporate identity and possibly the font that fits your corporate identity. In addition, the most important thing you need is beautiful content to fill the website. If you do not have this, many of our partners can help you with this as well. Check out our Partner page to find the partner that can help you best.

Serena Onepager costs 50 euros per month, while the Serena Recruitment Website is priced at 250 euros per month.

Veel gestelde vragen

Als je vragen hebt over Serena kan je terecht bij een van onze partners. Zij kunnen jou helpen met het maken van jouw recruitment website. Je vind al onze partners hier

Security en GDPR

Yes, Serena is ISO 27001 certified. In most cases, your website is linked to your ATS. Within Serena, you can configure candidate data to be anonymised as soon as it has been successfully transferred to the ATS. This ensures your candidate data is securely stored and cannot be traced back to the candidate online.

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