Candidate experience is the total experience an applicant has during the application process, from the first interaction to the final outcome. It includes all steps, from job search to communication to the application or interview experience.
1. Application process:
Candidate experience begins as soon as a candidate finds your job opening and applies, including how easy or difficult the application process is.
2. Communication:
It continues with communication throughout the process, such as timely feedback, clear information and respectful interactions.
3. Outcome and aftercare:
Finally, it includes how a candidate feels after the interview, regardless of whether they get the job, and whether they are left with positive or negative impressions of the company.